Sales Manager (Americas)

Portcast is a venture-backed, Singapore-based logistics technology company building AI-powered intelligence for the freight forwarding industry. Freight forwarders manage thousands of shipments, rates, exceptions, and operational decisions every day. The challenge is not a lack of data. It is knowing what needs attention, what is going wrong, and what action to take next.

Portcast uses AI and data to help freight forwarders surface shipment exceptions, identify cost and margin risks, and make better decisions across the shipment lifecycle. Our products help teams improve operational efficiency, protect margins, and make faster, more informed decisions. Our vision is to become the AI data and intelligence layer that powers exception management and margin improvement on every shipment.

Founded in 2018 and backed by leading technology investors, we are a lean, globally distributed team building technology for an industry going through a major digital transformation.

ABOUT THE ROLE

This is a hands-on, full-cycle IC AE/Sales Manager role to build and grow our US market. This is a particularly important role for us. You'll be our first US-based commercial team member, reporting to our Sales Director and working closely with the broader commercial team of CS, Solutions, Marketing and Product across Asia and Europe.

Our focus is on FF or LSPs, particularly enterprise organisations where Portcast can solve meaningful operational and margin problems. You won't be stepping into a large, established sales organisation with a playbook for every situation. You'll have the freedom and responsibility to build the US market for Portcast: identifying the right freight forwarders to target, opening doors, developing relationships with senior decision-makers, shaping our US sales approach, and turning early wins into a repeatable growth engine.

If you enjoy building rather than inheriting, have strong enterprise hunting instincts, and want significant ownership over a market, this role gives you the space to make that impact.

WHAT YOU’LL OWN

• Build the US market from the ground up. Develop and execute an account strategy for acquiring enterprise freight forwarders, prioritising the segments, accounts, and decision-makers where Portcast can create the most value.

• Own the full sales cycle. Prospect, qualify, run discovery, understand the customer's operation and pain points, demonstrate the right Portcast solutions, manage trials, negotiate, and close.

• Sell to the people who own the problem. Build relationships with senior stakeholders across freight forwarding organisations, from commercial and operations leaders to procurement and other decision-makers involved in technology and margin improvement.

• Become an expert in our customers. Understand how freight forwarders manage shipments, exceptions, freight costs, procurement, and margins, then connect those problems to the value Portcast can deliver.

• Create pipeline, not wait for it. Combine targeted outbound, personal networks, industry relationships, account research, events, referrals, and other creative approaches to open doors with high-value freight forwarders.

• Turn early wins into a repeatable motion. Capture what you learn from the US market, identify patterns across successful deals, and continuously improve how we position, qualify, sell, and close.

• Work closely with Marketing and Product. Bring customer and market intelligence back to the team so we can sharpen our messaging, sales assets, product positioning, and understanding of the US market.

• Own the handover. Work closely with Customer Success to ensure customers move smoothly from sale and trial into implementation and long-term value.

• Operate with visibility and discipline. Maintain a healthy pipeline, provide accurate forecasting, and communicate what is working, what is not, and where you need support.

WHAT WE’RE LOOKING FOR

• At least 5+ years of experience in enterprise B2B SaaS sales, with a s